Privacy Policy

Last updated: 21/11/2025

Rozanne Bell Art (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect personal information in the following ways:

1.1 Information You Provide Directly

Contact information (name, email address, phone number)
Billing and shipping details
Order information (items purchased, order history)
Messages sent through contact forms or email

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Referring site or link
Cookies and similar tracking technologies

1.3 Payment Information

We do not store payment details.

All payments are processed securely through third-party payment processors (e.g., Stripe, PayPal, Wix Payments).

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide customer support
Send order updates and operational emails
Improve website performance and user experience
Send marketing communications (only if you opt in)
Detect and prevent fraud or security issues

3. Legal Basis for Processing (UK/EU GDPR)

If you are located in the UK or EU, we process your personal data under the following legal bases:

Contract – to process orders and provide services
Consent – for marketing communications
Legitimate Interests – to improve our website, prevent fraud, and analyse usage
Legal Obligation – for tax and accounting purposes

4. Cookies & Tracking Technologies

We use cookies to:

Enable essential website features
Understand how visitors use the website
Improve functionality and performance
Support marketing and advertising (if applicable)

You can manage or disable cookies through your browser settings.

5. Sharing Your Information

We may share your information with trusted third parties, such as:

Payment processors (e.g., PayPal, Stripe)
Website hosting providers
Delivery and courier services
Analytics providers (e.g., Google Analytics)
Email marketing platforms (if used)

We never sell your personal data.

6. Data Storage & Security

We implement technical and organisational security measures to protect your information from:

Unauthorised access
Loss or misuse
Alteration or disclosure

Your information is stored on secure servers and accessed only when necessary.

7. Data Retention

We retain your personal data only as long as necessary for:

Order fulfilment
Legal and accounting obligations
Customer service and business records

When no longer required, your data will be securely deleted.

8. Your Rights (UK/EU GDPR Rights)

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Request a copy of your data (data portability)

To exercise any rights, contact us at: [Add your contact email]

9. Email Marketing

If you subscribe to our newsletter or marketing list, we may send updates about:

New artworks
Exhibitions or events
Promotions or offers

You can unsubscribe at any time via the link in any marketing email.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

11. Children’s Privacy

We do not knowingly collect or process data from anyone under the age of 16.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.